NO OUTSIDE JEWELRY PERMITTED! THE COST OF THE RETAINER(S) IS NOT INCLUDED IN THE SERVICE FEE/DEPOSIT. Each Retainer is $10 each. Please annotate what piercing(s) you are wanting to change in the notes. IF THIS IS AN EMERGENCY PROCEDURE, AND YOU NEED SOMETHING SOONER THAN WE HAVE AVAILABLE, PLEASE CALL US ASAP! We. may be able to squeeze you in between current appointments. Please book a second appointment if you will need assistance getting your jewelry back in. Just to clarify, this appointment is ONLY to insert or remove jewelry. This is NOT to pick out new jewelry of any sort. If you would like new jewelry, please book a Jewelry Change, so that we may have time to help you pick a new piece of bling :) Anyone more than 5 minutes late to your appointment will unfortunately not be able to be served, and you will lose your deposit. We apologize for this, but unfortunately, due to the high demand of these appointments, we must respect the next client's time. If you are scheduling for multiple people, please schedule separate appointments so that we may have adequate time allotted for each jewelry change. Thank you again for choosing Agape Body Piercings and we look forward to serving you :)